Privacy Policy

Introduction

Horizon Valley Services LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property address and service details
• Payment information (processed securely through third-party providers)
• Communications with us, including support requests and feedback

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your service requests and payments
• Send you confirmations, updates, and administrative messages
• Respond to your comments and questions
• Send you marketing communications (with your consent)
• Protect against fraudulent or illegal activity

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who perform services on our behalf
• Professional advisors, such as lawyers and accountants
• Law enforcement or government officials when required by law

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

• Right to Know: You can request details about the personal information we collect, use, disclose, or sell.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise any of your CCPA rights, please contact us using the information below.